{"id":32446,"date":"2020-01-29T07:00:00","date_gmt":"2020-01-29T06:00:00","guid":{"rendered":"https:\/\/4000mil.se\/?p=32446"},"modified":"2023-05-16T20:53:17","modified_gmt":"2023-05-16T18:53:17","slug":"ersattning-for-forsenat-flyg","status":"publish","type":"post","link":"https:\/\/4000mil.se\/index.php\/ersattning-for-forsenat-flyg\/","title":{"rendered":"Ers\u00e4ttning f\u00f6r f\u00f6rsenat flyg: i december var det dags igen – och 3 andra flygspaningar"},"content":{"rendered":"
\"forsening\"<\/h5>\n

F\u00f6r det allra mesta\u00a0 g\u00e5r det ju bra. Flygen b\u00e5da avg\u00e5r och ankommer i tid. Eller ungef\u00e4r i tid i alla fall. Men i december p\u00e5 v\u00e4g till Filippinerna var det dags f\u00f6r f\u00f6rsening igen. Av den v\u00e4rsta sorten. Det vill s\u00e4ga en s\u00e5n d\u00e4r f\u00f6rsening som g\u00f6r att man missar en connecting flight, f\u00e5r v\u00e4nta i timmar p\u00e5 transfer-flygplatsen och sedan skickas runt v\u00e4rldsdelen med fler mellanlandningar f\u00f6r att slutligen landa p\u00e5 destinationen (i detta fall Filippinerna) mer \u00e4n 10 timmar f\u00f6rsenad.<\/p>\n

Hela min ofrivilliga sightseeing runt Asien har jag redan ber\u00e4ttat om h\u00e4r.<\/a><\/p>\n

\"\"<\/p>\n

Inom EU finns det ganska tydliga och bra regler f\u00f6r vad som g\u00e4ller vid flygf\u00f6rseningar<\/a>. Hur mycket vi passagerare har r\u00e4tt till i ers\u00e4ttning och vilka extrakostnader som \u00e4ven ska t\u00e4ckas, osv. Dessa regler g\u00e4ller f\u00f6r alla flygbolag inom EU med ocks\u00e5 f\u00f6r andra bolag d\u00e4r flighten startar i ett EU-land.<\/p>\n

Tyv\u00e4rr g\u00f6r flygbolagen sitt b\u00e4sta f\u00f6r att krypa ur dessa regler och det kr\u00e4vs verkligen en hel del av en som privatperson f\u00f6r att f\u00e5 r\u00e4tt mot flygbolaget.<\/p>\n

\"\"<\/p>\n

F\u00f6rsenat flyg ers\u00e4ttning<\/h2>\n

Vid v\u00e5r f\u00f6rsening hem fr\u00e5n Venedig f\u00f6r n\u00e5gra \u00e5r sedan h\u00e4vdade flygbolaget, Austrian Airlines, att f\u00f6rseningen orsakats av ett tekniskt fel, som inte innefattades av EU\u00b4s regler. Medan vi som var med ombord p\u00e5 flighten ju visste att det tekniska felet bara orsakade en halvtimme av f\u00f6rseningen och att resten berodde p\u00e5 att vi v\u00e4ntade in tv\u00e5 damer i Venedig och att ingen trappa hittades p\u00e5 Wiens flygplats.<\/p>\n

Efter v\u00e5r f\u00f6rsening p\u00e5 v\u00e4g hem fr\u00e5n Slovenien, h\u00e4vdade Finnair att v\u00e5r ans\u00f6kan om ers\u00e4ttning kommit in f\u00f6r sent. Inom tre veckor skulle det vara enligt dem. Och s\u00e5 vidare. Att f\u00e5 r\u00e4tt mot flygbolagen \u00e4r ett heltidsjobb.<\/p>\n

Tur d\u00e5 att bolag som Airhelp finns. Som sk\u00f6ter reklamationen \u00e5t en. Vi har g\u00e5tt \u00f6ver till att alltid anlita dem, eftersom vi vet att v\u00e5r tid inte r\u00e4cker till f\u00f6r att driva s\u00e5nt h\u00e4r sj\u00e4lva. H\u00e4r kan du f\u00e5 hj\u00e4lp med f\u00f6rsenat flyg ers\u00e4ttning<\/a>.<\/p>\n

\"\"<\/p>\n

Personal som m\u00f6ter upp i gaten<\/h2>\n

En bra grej som Qatar Airways dock gjorde i samband med f\u00f6rseningen, var att man m\u00f6tte upp alla oss som missat v\u00e5r anslutning direkt i gaten. Samlade oss med hj\u00e4lp av destinationsskyltar och fixade snabbt fram nya boardingkort, samt hj\u00e4lpte oss tillr\u00e4tta.<\/p>\n

Det normala \u00e4r ju annars att man p\u00e5 egen hand f\u00e5r f\u00f6rs\u00f6ka hitta en customer service-desk, och sedan k\u00f6a d\u00e4r f\u00f6r hj\u00e4lp. En stressande situation eftersom man inte vet om n\u00e4sta tillg\u00e4ngliga anslutning hinner lyfta under tiden.<\/p>\n

S\u00e5 ett litet customer service-tips till andra bolag d\u00e4r ute skulle kunna vara att ta efter Qatar d\u00e4r.<\/p>\n

\"\"<\/p>\n

Tulla utan v\u00e4ska p\u00e5 Arlanda<\/h2>\n

Och s\u00e5 en annan liten sak som vi funderat p\u00e5. Nu n\u00e4r vi \u00e4nd\u00e5 h\u00e5ller p\u00e5.<\/p>\n

P\u00e5 v\u00e4g ner till Nice \u00e5kte vi praktiskt den (ganska) nya transferbussen fr\u00e5n inrikesterminalen p\u00e5 Arlanda till terminal 5. Man sparar massor av tid genom att slippa k\u00f6ra s\u00e4kerhetskontrollen ytterligare en g\u00e5ng. P\u00e5 v\u00e4g hem fr\u00e5n samma resa, fr\u00e5gade vi i SAS disken om motsvarande buss \u00e5t andra h\u00e5llet fanns.<\/p>\n

– Det fattar ni v\u00e4l att ni m\u00e5ste g\u00e5 genom tullen, sa damen d\u00e4r uppr\u00f6rt.<\/p>\n

Okej, s\u00e5 kan det ju vara. \u00c4ven inom EU. Men \u00e4r det inte v\u00e4ldigt, v\u00e4ldigt knasigt att man d\u00e5 g\u00e5r genom tullen utan sin resv\u00e4ska, som det ju gick utm\u00e4rkt att checka in hela v\u00e4gen hem till Ume\u00e5? Ja menar om vi nu f\u00f6rs\u00f6ker oss p\u00e5 att smuggla n\u00e5got, s\u00e5 \u00e4r det v\u00e4l mest troligt i resv\u00e4skan vi skulle ha stoppat det?<\/p>\n

\"\"<\/p>\n

Ingen Lounge Key p\u00e5 Gardemoen<\/h2>\n

Sen om vi f\u00e5r forts\u00e4tta att gn\u00e4lla bara ett litet stycke till. Visste ni att det inte finns n\u00e5gon Lounge Key-lounge p\u00e5 Gardemoen? (Lounge Key \u00e4r en f\u00f6rm\u00e5n som \u00e4r kopplad till vissa dyrare kreditkort, typ Premium och som ger tillg\u00e5ng till flygplats-lounger v\u00e4rlden \u00f6ver) Det \u00e4r ju lite konstigt. F\u00f6r Lounge Key finns ju p\u00e5 typ alla andra flygplatser i varit p\u00e5 i v\u00e4rlden. Addis Abeba \u00e4r det enda undantag vi kan komma p\u00e5 nu. F\u00f6rutom Gardemoen nu allts\u00e5.<\/p>\n

Det som r\u00e4ddade oss var att vi ”r\u00e5kade” flyga en l\u00f6rdag och b\u00e5da har silver-eurobonuskort. F\u00f6r just precis i s\u00e5 fall har man n\u00e4mligen tillg\u00e5ng till SAS-loungen.<\/p>\n

\"\"<\/p>\n

L\u00e4s ocks\u00e5:<\/strong> 21 saker rutinerade resen\u00e4rer alltid g\u00f6r p\u00e5 resan – G\u00f6r du ocks\u00e5 dessa?<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

F\u00f6r det allra mesta\u00a0 g\u00e5r det ju bra. Flygen b\u00e5da avg\u00e5r och ankommer i tid. Eller ungef\u00e4r i tid i alla fall. Men i december p\u00e5 v\u00e4g till Filippinerna var det dags f\u00f6r f\u00f6rsening igen. Av den v\u00e4rsta sorten. Det vill s\u00e4ga en s\u00e5n d\u00e4r f\u00f6rsening som g\u00f6r att man […]<\/p>\n","protected":false},"author":3,"featured_media":32455,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[1498],"tags":[],"class_list":["post-32446","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-flygresor"],"yoast_head":"\nErs\u00e4ttning f\u00f6r f\u00f6rsenat flyg: i december var det dags igen - och 3 andra flygspaningar<\/title>\n<meta name=\"description\" content=\"F\u00f6r det allra mesta\u00a0 g\u00e5r det ju bra. Flygen b\u00e5da avg\u00e5r och ankommer i tid. Eller ungef\u00e4r i tid i alla fall. 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